Shipping policy

Orders are usually dispatched within two to four working days, however during busier times it may take longer - this is to ensure your orders are safely and securely packed to avoid damage.

If you wish to get an update on the estimated dispatch of your order please contact me using the contact form or by emailing contact@blissfulmoon.co.uk


UK shipping 

Tracked 24 - £6 

Tracked 48 - £5 

Over 2kg - £15 

 

Worldwide shipping 

Under 2kg

Most of Europe - £16

USA - £35

please contact Blissful Moon for quotes to any other country or for orders over 2kg

 

Damaged & lost goods

In the event that an item arrives damaged it is the responsibility of the purchaser to contact the shipping company to request compensation. We will endeavour to support you through this process in any way we can. 

In the event your order is lost in transit / incorrectly delivered, we will endeavour to support you with any information needed to claim the full order value back from the courier. 

In the event that an order is lost in transit, store credit will be offered to the value of the order.

 If you have any questions, please do not hesitate to contact us.